Frequently Asked Questions
Everything you need to know about your AQUATECH electronics.
What is the standard shipping time for orders?
We offer expedited shipping on all electronic components. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs processing.
Do your products come with a manufacturer warranty?
Yes, all AQUATECH devices include a comprehensive 12-month limited warranty that covers defects in materials and workmanship under normal use.
What is your return policy for opened electronics?
We accept returns within 30 days of delivery. Items must be in their original packaging with all accessories included. A restocking fee may apply if the factory seal is broken.
Are your power adapters compatible with international voltages?
Most of our hardware supports universal voltage (100V-240V). However, we recommend checking the specific product specifications page or contacting support before using a regional plug adapter.
How can I track the status of my shipment?
Once your order is processed, you will receive an email confirmation containing a tracking number and a link to our logistics portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and modern digital wallets including Apple Pay and Google Pay for a secure checkout experience.